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Emotional Intelligence

Emotional intelligence involves a set of skills that define how well we recognise and respond to emotions. These skills have been shown to underlie many aspects of success in life which is why emotional intelligence has redefined what it means to be smart.

Emotional Intelligence (EI) is a set of skills that help us identify and respond to emotions within ourselves and others. These skills are as important as your intellect (IQ) in determining success in work and in life. Everyone, no matter what job function, has interactions with other people. Your ability to understand your emotions, to be aware of them and how they impact the way you behave and relate to others, will improve your ‘people’ skills and help you ultimately be more successful.

Key concepts

  • Emotions influence decisions, behaviour and performance, productively and unproductively.
  • There is a direct link between the way people feel and how they perform at work.
  • In high performing organisations people feel significantly more engaged, cared for and valued, proud and motivated than those in low performing organisations.
  • Research has proven that a leader's emotional intelligence is key to their capacity to facilitate emotions in themselves and others that drive high performance and employee engagement.
  • Applied in leadership, emotional intelligence is about how intelligently you use emotions to inspire performance and get positive results.

Applied Emotional Intelligence- The Difference It Makes

In the workplace, emotional intelligence underlies our self-awareness, empathy,  leadership and resilience. In our world of ‘do more with less’, where continous change is the norm and effective collaboration is essential, these skills are fundamental to our success. People who have been through our programs feel better at work, facilitate more productive work environments, and better lead and engage others.

The Genos Emotional Intelligence Model

Emotional self-awareness is the skill of perceiving and understanding one’s own emotions. Feelings influence decisions, behavior and performance. Leaders who are emotionally self-aware are conscious of the role their feelings can play in these areas and are better equipped to manage this influence effectively.

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Emotional Intelligence Assessments

Genos emotional intelligence assessments measure how often individuals display emotionally intelligent workplace behaviour that underlie success. They are supported by a wealth of peer-reviewed research and are accompanied by beautiful reports that provide accessible and practical development suggestions.

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